Shipping & Delivery Policy

At Discount Print Online, we are committed to transparent lead times and reliable delivery. Because we manage a diverse range of custom printing and apparel services, shipping timeframes are determined by the nature of your order.

1. Delivery Coverage

All pricing displayed on our website includes delivery via a fully tracked courier service to one UK mainland address. If you require delivery to an international location, please contact our support team at info@DiscountPrintOnline.co.uk for a bespoke shipping quote and transit estimate.

2. Estimated Lead Times

We categorise our turnaround times based on the production complexity of your items. Please note that these timeframes refer to the total time from order confirmation to delivery:

Product Category	Shipping Method	Typical Lead Time	Maximum Lead Time
Custom Apparel	Standard	10 Days	14 Days
Prints	Standard	7–10 Days	12 Days
Prints	Express	1–3 Days	5 Days

3. Production and Transit Clarification

• Lead Time Definition: The timeframes listed above represent the total duration required for your items to be manufactured, processed, and delivered to your specified address.

• Courier Responsibility: Once an order has been dispatched via our courier, the delivery schedule is subject to the carrier’s network performance. While we utilise reliable, fully tracked services, we cannot be held liable for courier delays caused by unforeseen circumstances or regional service disruptions.

• Urgent Requirements: If you have a specific deadline or require promotional products in a hurry, please contact our team before placing your order. We will always endeavour to accommodate your requirements and provide an accurate assessment of our current production capacity.

Contact 

Call Us : 07394 141352
Email Us : Info@DiscountPrintOnline.co.uk